There are solutions to the frustration of managing email. The fundamental answer is a shift in behaviors and expectations. David Allen’s Getting Things Done has helped change the conversation from a technology focus to a behavioral focus. Technology is part of the solution – but only if we use it…
Taming email is primarily a behavioral problem. If people can be brief, direct, and considerate things will improve. I’ve shared this list of ideas with groups I’ve managed for the past 10 years. It hasn’t solved the problem – but it has helped. Sharing this list sets expectations clearly and…
Keep it short and simple. Brevity is a sign of respect for your reader’s time and attention. Really.